Last updated: April 24, 2025
Hara Dhaniya (“we”, “our”, or “us”) operates the Hara Dhaniya mobile application (the “App”) and is committed to protecting the privacy of its users (“you”, “your”). This policy explains how we collect, use, and protect your personal information when you use our services, including:
- Delivery of vegetables and household items
- Booking of labor services (e.g., plumbers, electricians)
- Purchase of home beautification plants
- Clean water supply service
1. Information We Collect
a. Personal Information
We collect personal information to provide our services:
- Name
- Phone number
- Home address (for delivery and service bookings)
- Email address (optional)
b. Service-Specific Details
- Preferred delivery times
- Service requests (type of labor required)
- Plant preferences (if any)
- Water delivery frequency
c. Device & Usage Data
- Device model and OS
- IP address
- Location data (if permission is granted)
- App usage behavior
2. How We Use Your Information
We use your information to:
- Deliver products and provide services to your doorstep
- Match you with verified labor professionals
- Schedule and manage water deliveries
- Improve user experience and enhance features
- Communicate offers, updates, and order confirmations
- Comply with legal and safety obligations
3. Information Sharing
We do not sell your data. We may share your information with:
- Delivery partners and in-house staff
- Verified and trusted labor workers (only when you request a service)
- Third-party service providers who help us run the App
- Authorities when required by law
4. Data Protection
We prioritize your privacy:
- All personal data is encrypted and stored securely
- Access to your data is limited to authorized personnel only
- We conduct regular security reviews
5. Your Choices
You can:
- Access, edit, or delete your profile anytime
- Enable or disable location tracking via your device settings
- Request full data deletion by contacting us
6. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children. Parents may contact us to remove any information unintentionally collected.
7. Updates to This Policy
We may revise this Privacy Policy to reflect new services or legal updates. Changes will be posted in the App, and major updates will be notified to users.
8. Contact Us
For any questions, feedback, or data-related requests, reach out to us:
Hara Dhaniya
📍 Near Gulshan-e-Iqbal Park, Sialkot, Pakistan
📧 info@haradhaniya.com
📞 +92-318-7337612